Tap-to-Enter
In ProgressEnable contactless ticket validation using Apple Wallet and Google Wallet passes via NFC (VAS HWD). Customers taps their phone at supported hardware → App decodes instantly → No need for QR scanning with a OK/NOK
HW: Access Control
Scanning, redeeming, and allowing access on physical touch points
Express Entry
BacklogExpress entry as part of the Santa Justa project
Self-Scan
BacklogHW: Payments
Payments on Terminal and Point-of-Sale
Stripe POS Integration
In ProgressIntegrate and support Stripe smart readers (S700, V660p) for in-person payments across terminal, kiosk, and unattended flows using Apps on Devices
Tap-to-Pay iOS
PlannedPart of our SoftPOS initiative, this is tap to pay on iOS
Viva.com Adyen Parity
BacklogTap-to-Pay Android
CompletedIntegrating SoftPOS into Ventrata on Android and Play Store
Terminal App
Custom Retail Extras (Flexible extras)
In ProgressLet guests enter a custom amount for selected extras such as donations or gratuity across Checkout and Terminal, with consistent selection, validation, totals and receipts.
Terminal Accessibility UX Update
In ProgressProject to comply with the Equal Treatment Directive and the Americans with Disabilities Act on Kiosk
Kiosk 3.0 PoC
In ProgressThe aim of the project is to migrate Kiosk to new technology and pursuit seamless ticketing experience
Dropoffs 2.0
In ProgressWaivers on Terminal & Kiosk
PlannedManifests Redesign
BacklogImproving all flows regarding Manifests and Attended Scan Mode
Access Control Redesign
BacklogImproving the UX/UI on turnstiles and general access control
Retail Sales Redesign
BacklogReinventing the Retail Redesign
Checkout Widget V3 (Live - Currently in Production)
Custom Retail Extras (Flexible extras)
In ProgressLet guests enter a custom amount for selected extras such as donations or gratuity across Checkout and Terminal, with consistent selection, validation, totals and receipts.
Extras Blacklisting
In ProgressAlign how extras blacklisting works across the API and checkout so unavailable combinations are handled consistently for customers.
Accessibility in Checkout
In ProgressEnsure Checkout meets accessibility requirements regardless of client customizations.
Dropoffs 2.0
In ProgressA/B Testing for Checkout
PlannedEnable clients to compare different checkout experiences and product configurations to learn which version performs better.
Checkout Widget V4 (Upcoming - In Development)
MVP: Date and Time screen
BacklogPlaceholder project for the Checkout V4 MVP Date and Time screen.
Accessibility Compliance
Ensure all Ventrata end-customer facing products (Checkout, Manage My Booking, Terminal UIs) meet accessibility requirements from Directive (EU) 2019/882, ADA, focusing on WCAG 2.2 Level AA compliance and accounting for widget customizability by clients.
Terminal Accessibility UX Update
In ProgressProject to comply with the Equal Treatment Directive and the Americans with Disabilities Act on Kiosk
Accessibility in Manage my Booking
In ProgressEnsure Manage my Booking meets accessibility requirements regardless of client customizations.
Accessibility in Checkout
In ProgressEnsure Checkout meets accessibility requirements regardless of client customizations.
Accessibility in CMS
In ProgressEnsure CMS meets accessibility requirements regardless of client customizations.
Dashboard
NF525 Compliance
In ProgressAuthentication Updates
In ProgressReplace our in-house auth system with WorkOS for authentication, SSO, and user management.
Transactional Emails 2.0
In ProgressDropoffs 2.0
In ProgressDeposits and instalment plans
BacklogWeight Management
CompletedDashboard - Tabler - ON HOLD
Weight Management
CompletedManage My Booking
Self-service portal for customers to view and manage bookings, memberships and contact details without operator intervention.
Accessibility in Manage my Booking
In ProgressEnsure Manage my Booking meets accessibility requirements regardless of client customizations.
CMS (Web Builder)
Accessibility in CMS
In ProgressEnsure CMS meets accessibility requirements regardless of client customizations.
Reseller Agents in CMS
Designed for external agents and resellers, this version focuses on a streamlined, standalone sales flow. It will be embedded into the CMS.
Reseller Agents MVP
On HoldDesigned for external agents and resellers, this version focuses on a streamlined, standalone sales flow. It will be embedded into the CMS.
Data Analytics
A/B Testing for Checkout
PlannedEnable clients to compare different checkout experiences and product configurations to learn which version performs better.
Other
Customer-facing boarding signage screen
PlannedReusable TV signage for operators to display live boarding status and guest readiness across departures.