What's Next

CMS media support is being split into clear video and PDF/file workstreams, with separate solutions for embedded content and downloadable files.

Enhance accessibility across the CMS while supporting customizable client experiences and ongoing alignment with accessibility best practices.

Also in Accessibility Standards

Add an option to start the flow of booking tickets with a date, instead of a product.

Starting with the initial release, you will be able to also edit Product Pages (pages of specific products), and Articles.

Add AI assistance directly into the CMS editor so users can build websites, create and edit pages, and refine content faster without leaving the editor.

Move relevant website and presentation settings from the Dashboard into the CMS so more page and site configuration can be managed in one place.

Refine the CMS editor interface to make common editing tasks clearer, more consistent, and easier to use.

Align how extras blacklisting works across the API and checkout so unavailable combinations are handled consistently for customers.

Enhance accessibility across Checkout while supporting customizable client experiences and ongoing alignment with accessibility best practices.

Also in Accessibility Standards

A collection of fixes and enhancements to Weights V2, that lets suppliers set per-unit weight limits on bookings.

Second iteration of Memberships support in Checkout, covering integration fixes, edge-case QA bugs, and remaining UX gaps surfaced after the v1 rollout.

Continuous improvements to Calendar First — the checkout flow where customers pick a date before browsing matching products.

Designed for external agents and resellers, this version focuses on a streamlined, standalone sales flow. It will be embedded into the CMS.

Expand reseller agent capabilities through a two-phase rollout. This update introduces comprehensive invoice management and enables all supported settlement methods.

Enhance accessibility within Manage My Booking while supporting customizable client experiences and ongoing alignment with accessibility best practices.

Also in Accessibility Standards

Allow users to buy products which are offered INSTEAD OF another product.

A cleaner, more intuitive Manage My Booking experience — with a redesigned split-panel layout that puts everything guests need right at their fingertips.

Option to offer customers other products IN ADDITION to the one they already selected.

Allow users to add extras in MMB

Enable self-service waiver signing within the Manage My Booking (MMB) portal. Guests can view, sign, and manage required documents directly from their booking confirmation page and MMB, streamlining check-in and automating document collection.

Complete Adyen Tap to Pay on iOS for an August 2026 release ahead of Ventrata Open.

Tap-to-enter access control using Apple Wallet and Google Wallet passes, initially through VTAP100.

Enhance kiosk & terminal accessibility with ongoing alignment to the Equal Treatment Directive, the Americans with Disabilities Act (ADA), and modern accessibility best practices.

Also in Accessibility Standards

Waivers adds a dedicated flow across Terminal and Kiosk to manage required waivers, track completion status, and guide customers through signing, improving clarity, reducing queues, and supporting smoother group handling.

Terminal Redesign is focused on refreshing the Terminal experience across all key user flows and modes. The project will modernize UI components, improve consistency, and create a clearer, more intuitive interface.

Kiosk 3.0 MVP will expand the completed PoC into a usable customer-facing kiosk journey. We are finalising scope now and plan to start development next week, focusing on purchase flow, checkout, ticket delivery, printing, and accessibility.

Add BLIK payments to Kiosk and Terminal, enabling operators in Poland to accept the country’s leading mobile payment method and provide a more complete, locally relevant checkout experience across online and in-person sales.

Reinventing the Retail Redesign

A complete redesign of Ventrata’s transactional emails with improved customization and a more modern, customer-friendly experience.

Customers will be able to choose between paying the full amount upfront or splitting their payment into instalments at the point of booking. This will make higher-value bookings more accessible

Moving from the AfP Managed model to the Balance Platform is essentially moving from a "pass-through" payment system to a full-fledged "embedded finance" ecosystem.

NF525 compliance is a French regulation that mandates cash register software and systems used by businesses (subject to VAT and selling to non-professionals) must meet strict requirements to prevent fraudulent modification of sales data.

Enable self-service membership management within the MMB portal. Members can view active subscriptions, and handle renewals, upgrades or cancellations directly, reducing manual support overhead.